1. What services does Luxevo offer?
Luxevo offers a range of luxury chauffeur services including Airport Transfers, Hourly Chauffeur Service, Point-to-Point Transfers, Saudi Arabia Transfers and Chauffeur Services, Business Chauffeur Service, Special Event Chauffeur Service, VIP and Celebrity Transportation, and Tour and Sightseeing Chauffeur Service.
2. How can I make a reservation with Luxevo?
You can make a reservation through our website by visiting the Reservations page, or you can contact us directly via phone or email. Our team is available to assist you with your booking and any special requests you may have.
3. Are your chauffeurs professionally trained?
Yes, all our chauffeurs are professionally trained and highly experienced. They are selected for their driving skills, customer service excellence, and knowledge of the local area. Our chauffeurs are also trained to prioritize your safety, comfort, and privacy.
4. What types of vehicles are in your fleet?
Our fleet includes:
Economy Sedan: Comfortable and economical options for everyday travel.
Business Class: Premium vehicles for corporate and business travel.
Luxury First Class: Top-of-the-line sedans for the ultimate luxury experience.
Luxury Vans: Spacious and luxurious vans for group travel.
Luxury SUV: High-end SUVs for comfortable and stylish travel.
Ultra-Premium Models: The most exclusive and luxurious vehicles for special occasions.
5. How do you ensure the safety of passengers?
Passenger safety is our top priority. Our vehicles are regularly inspected and maintained to meet the highest safety standards. Additionally, our chauffeurs are trained in defensive driving techniques and adhere to all traffic regulations. We also follow stringent sanitization protocols to ensure a clean and safe environment in our vehicles.
6. Do you offer services for special events?
Yes, we provide bespoke chauffeur services for special events such as weddings, galas, corporate events, and more. Our team can tailor our services to meet the specific needs of your event, ensuring a seamless and luxurious experience for you and your guests.
7. Can I hire a chauffeur on an hourly basis?
Yes, our Hourly Chauffeur Service is designed to offer you flexibility and convenience. Whether you need a chauffeur for a few hours or the entire day, our hourly service allows you to travel at your own pace and make multiple stops as needed.
8. How can I pay for the services?
We accept various payment methods, including major credit cards, bank transfers, and online payments through our secure payment gateway. For corporate clients, we also offer invoicing options. Details will be provided at the time of booking.
9. What if my flight is delayed or arrives early for an airport transfer?
Our chauffeurs monitor flight schedules in real-time to ensure timely pickups regardless of flight delays or early arrivals. We adjust our schedule accordingly to provide a seamless airport transfer experience.
10. Can I request a specific vehicle or chauffeur?
Yes, we do our best to accommodate special requests for specific vehicles or chauffeurs. Please inform us of your preferences at the time of booking, and we will strive to meet your requirements - subject to availability*
11. Do you provide cross-border services to Saudi Arabia?
Yes, Luxevo offers exclusive transfer and chauffeur services to and from Saudi Arabia. Our experienced chauffeurs are knowledgeable about cross-border travel and will ensure a smooth and efficient journey.
12. How do I create an account or retrieve a forgotten password?
You can create an account or retrieve a forgotten password by visiting the Account Info section on our website. Follow the prompts for account creation or password recovery.
13. What is your cancellation policy?
Our cancellation policy varies depending on the type of service booked. Please refer to the specific terms and conditions provided at the time of booking, or contact our customer service team for detailed information.
14. How can I contact Luxevo for further inquiries?
You can contact us via phone, email, or through the contact form on our website. Our customer service team is available to assist you with any inquiries or special requests.
Phone & WhatsApp : +973 13333310
Email: [email protected]